ColinUK
Well-Known Member
- Relationship to Diabetes
- Type 2
- Pronouns
- He/Him
Spent the morning so far responding to idiotic emails from the police as they try to explain what happened with the VRR.
It seems that a chasing email sent at the end of October vanished in the ether and wasn’t seen by the officer it was addressed to. Because they didn’t see it they didn’t chase the issues up that it highlighted.
This morning, two months since submitting the VRR and basically a month past when it should have been adjudicated on, I received an email from the DCI who allocated it to a DI for review saying that the DI it was referred to was confused as they’d been allocated two cases in quick succession which is unusual.
It seems that screwed up internal monitoring and/or confused the officer so much that they did nothing case.
The DCI has reallocated the file to another officer today.
I’ve expressed surprise and concern about vanishing emails and asked for clarification on whether the officer was confused by two cases being referred to him in quick succession or if it was internal monitoring of cases that was confused. I’ve also pointed out that clearly neither answer is a good one but that it’s nice to know.
I did of course repeat my appreciation for the fact that the police are understaffed and overworked etc.
My final line was a little catty perhaps, but I did point out that in order to avoid further confusion, spelling my name correctly in communications might be useful.
It seems that a chasing email sent at the end of October vanished in the ether and wasn’t seen by the officer it was addressed to. Because they didn’t see it they didn’t chase the issues up that it highlighted.
This morning, two months since submitting the VRR and basically a month past when it should have been adjudicated on, I received an email from the DCI who allocated it to a DI for review saying that the DI it was referred to was confused as they’d been allocated two cases in quick succession which is unusual.
It seems that screwed up internal monitoring and/or confused the officer so much that they did nothing case.
The DCI has reallocated the file to another officer today.
I’ve expressed surprise and concern about vanishing emails and asked for clarification on whether the officer was confused by two cases being referred to him in quick succession or if it was internal monitoring of cases that was confused. I’ve also pointed out that clearly neither answer is a good one but that it’s nice to know.
I did of course repeat my appreciation for the fact that the police are understaffed and overworked etc.
My final line was a little catty perhaps, but I did point out that in order to avoid further confusion, spelling my name correctly in communications might be useful.