ColinUK
Well-Known Member
- Relationship to Diabetes
- Type 2
- Pronouns
- He/Him
Morning all.
6.2
CICA and lawyer update. I finally got through to CICA on the phone yesterday. The voice said I was 2nd in the queue and that average wait times were four minutes. Thirty eight minutes later I was connected with an adviser.
I asked if I could have an extension to the deadline for asking for a review. “No.”
I asked how long a review takes. “It can take as long as the claim took to process. Might be quicker. Could be longer.”
So it’s been over three years and a review could be another three years? “Could be longer.”
I asked whether, if I asked for a review and subsequently changed my mind, could I accept the offer on the table at a later date before the outcome of the review. “No. Once you pull the trigger for review it stays pulled.”
So that was an enlightening conversation.
And in lawyer news, last week they said they’d get back to me by the end of the week. I’ve still heard nothing.
Spoke with the ISVA boss at Survivors UK yesterday first thing and she chased them on my behalf at partner level. Nothing. She had no response yesterday and neither did I.
A decision doesn’t have to be made until 6th so there’s a little time yet and I’m meeting my ISVA on Monday. The lack of assistance from a lawyer and the apparent utter intransigence of CICA plus the prospect of three years delay to any compensation being received are having an unexpected consequence; I’m feeling more likely to push back and ask for a review than not and that surprises me somewhat.
Anyway, moving on, time for meditation….
6.2
CICA and lawyer update. I finally got through to CICA on the phone yesterday. The voice said I was 2nd in the queue and that average wait times were four minutes. Thirty eight minutes later I was connected with an adviser.
I asked if I could have an extension to the deadline for asking for a review. “No.”
I asked how long a review takes. “It can take as long as the claim took to process. Might be quicker. Could be longer.”
So it’s been over three years and a review could be another three years? “Could be longer.”
I asked whether, if I asked for a review and subsequently changed my mind, could I accept the offer on the table at a later date before the outcome of the review. “No. Once you pull the trigger for review it stays pulled.”
So that was an enlightening conversation.
And in lawyer news, last week they said they’d get back to me by the end of the week. I’ve still heard nothing.
Spoke with the ISVA boss at Survivors UK yesterday first thing and she chased them on my behalf at partner level. Nothing. She had no response yesterday and neither did I.
A decision doesn’t have to be made until 6th so there’s a little time yet and I’m meeting my ISVA on Monday. The lack of assistance from a lawyer and the apparent utter intransigence of CICA plus the prospect of three years delay to any compensation being received are having an unexpected consequence; I’m feeling more likely to push back and ask for a review than not and that surprises me somewhat.
Anyway, moving on, time for meditation….