What Libre problems have you experienced?

[Ljc]

I meant to say in my earlier post that so far my sensors have always read below fingerpricks.

 

[pav]

There isn't a post office within miles for me, so they'll just get it put in the post box at the end of the road - hope I don't get a letter! 😱 🙂

I had a letter as well saying they had not received a duff sensor back, I just phoned them up and they marked the notice with lost in the post or what ever they do. It might be a problem if you ring up with another faulty sensor and have not responded to the letter they sent out.

 

[Northerner]

Just started a new sensor - hope it lives into its old age this time! 🙄 First scan 5.4, with 6.0 on reader blood test and 6.8 on Contour Next - similar to other sensors so far, and happy enough with that 🙂

 

[Stitch147]

My latest sensor took a day longer than normal to settle down. Usually if I put it on and leave it for 24 hours its fine, but this one took another day to settle after activating it. The first night showed that I was hypo all night, even as low as 2.2!!! When in reality I was in the 7-8's!

 

[Radders]

I think quite a few people have problems with them sticking. Mine have been largely OK, touch wood, just had one which was looser than I realised when I came to take it off. Some people stick various things over the top (tegaderm, mefix etc.), but the thing to bear in mind if you do that is not to stick anything to the actual sensor, otherwise the stuff you're sticking over the top might pull the sensor off if you need to change the 'dressing'! 😱

I wish they would make the sticky that surrounds the sensor a bit wider. I might then have a chance of sticking the edges down. As it is I just have to stick the film over the whole thing then if I need to change it, I get my other half to trim around the sensor. Thankfully I only need to do this in summer when swimming twice a week.

 

[Matt Cycle]

In a year and a half I think I've had around 12 sensors. On the very first sensor the needle didn't retract with the applicator and remained sticking out of the sensor. Abbott replaced it. On the sensor before last on about the 10th day I started losing data on the graph with sensor error messages on screen and lots of things showed up in the events log . It worked on and off until it finished with huge gaps in the graph. I didn't contact Abbott about this one. My first reader stopped working with test strips after 6 months. Abbott replaced it but on the current one not all touch screen panels work properly as some I have to leave my finger on screen for several seconds for it to do anything. I've run the screen panel check in settings and this confirmed there is a problem. I've said it before but I think it's a quality issue with the product as 2 sensor failures and a reader failure on 12 sensors is not a great return. When it works and the readings are sensible it's great so that's why I'll still carry on using it and get it on scrip in November. 🙄

 

[mikeyB]

I've not had any problems. I've learned to check hypo recovery using finger pricks. I think this is due to physiological changes in the skin when hypo, rather than the sensor itself.

I think the adhesive used is partially heat activated, so I leave the applicator in place for about 20 seconds (not pressing hard) to get to body heat, before lifting off the applicator. I've never had one fall off.

I agree with other comments- the customer service is excellent, though the website is distinctly weak.

 

[Ally beetle]

I have had a sensor fall off on its own without me knocking it which was really annoying as it was only on for 3 days but they replaced it without a fuss which I was over the moon about, as they're so expensive. Can't afford them now even though it would be so useful for work. I am so hoping they will supply them from November on the NHS

 

[Copepod]

I haven't bought any myself, but will definitely ask consultant about having a sensor or two when I have annual review in January. After all, I decined his suggestion of expensive and environmentally wasteful Toujeo tome before last.

 

[spiritfree]

My last sensor was a replacement. When I tried to click the inserter together, the needle on a white piece of plastic, fell off. Now I am waiting for the replacement of the replacement. I must say that their customer service people are very understanding.

 

[Northerner]

Now that it has been approved in the US I'm hoping that they set up a completely different manufacturing,distribution and support centre over there, otherwise they may be swamped with problems

 

[SB2015]

I play safe after one sensor falling out, and I put a Tegaderm over it once it is in.
I choose to let it settle for 24 hrs before activating so I am wired on both arms for one day during the overlap.

I have had one sensor that had no stickiness on the time pad, so it fell out straight away. Replaced without a problem. Another stopped after 7 days and was replaced.

My reader stopped making a noise ages ago, but it does not bother me, and makes things easier in theatres etc.

Customer service on the phone is excellent, but the only email I sent has never been replied to.

 

[SB2015]

Ps
I don't worry about any differences between fingerprick and Libre, I just focus on the patterns to help me make any changes to pump settings, and the direction of travel of glucose to he'd off hypos and hypers.
I am aware that when there are wider discrepancies I am usually dehydrated, so it is a good reminder to have a drink.

 

[Northerner]

I play safe after one sensor falling out, and I put a Tegaderm over it once it is in.
I choose to let it settle for 24 hrs before activating so I am wired on both arms for one day during the overlap.

I have had one sensor that had no stickiness on the time pad, so it fell out straight away. Replaced without a problem. Another stopped after 7 days and was replaced.

My reader stopped making a noise ages ago, but it does not bother me, and makes things easier in theatres etc.

Customer service on the phone is excellent, but the only email I sent has never been replied to.

You can switch the sounds off yourself if you want to 🙂

 

[Robin]

My reader stopped making a noise ages ago, but it does not bother me, and makes things easier in theatres etc.

I have mine on vibrate. It means it gets my attention if there's something going on, because it gives three little judders instead of one, but i don't wake OH up if I test in the middle of the night.

 

[SB2015]

You can switch the sounds off yourself if you want to 🙂

I wonder if I have turned it off accidentally. I shall look at that tomorrow.

 

[Northerner]

Replacement sensor has just arrived - expiry date 31st July 2018 🙂 Let's hope all future ones are long-dated like this one 🙂

 

[Ljc]

Replacement sensor has just arrived - expiry date 31st July 2018 🙂 Let's hope all future ones are long-dated like this one 🙂

I’ve just ordered some today I hope they too have a long expiry date.

 

[Robin]

Hope they're not still sending them out next June!

 

[Radders]

I have mine on vibrate. It means it gets my attention if there's something going on, because it gives three little judders instead of one, but i don't wake OH up if I test in the middle of the night.

I find that the touch screen is not sensitive enough to use without the beep. Took me a while to realise how firm you need to be with it: not like the phone or iPad screen.