Neuropathy is a chronic complication with no quick fix. There's things you can do and probably are doing to limit the pain, glucose levels in range & all the other diabetes related things we need to juggle and there are drugs that can be prescribed but again it can be a trial to find something that works - gabapentin, duloxetine, amitryptiline & pregabalin are the main ones but I haven't really found a good combination. Normal painkillers ibuprofen, paracetamol etc don't work on nerve pain.
It is a hideous pain to have, I'm sure they do understand how debilitating it can be as a condition but the options to reduce and/or control it aren't great. Wishing you well.