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OH NO! TIMBY HAS RETURNED! LATEST UPDATE.

Gosh, WL, you really are banging your head against a series of brick walls. But don't worry, if there was anything you needed to know urgently, you would have heard. You could always contact the consultants secretary, she would be able to read out what was said because it's not a breach of confidence. They are always more helpful than receptionists.

That said, I stupidly forgot to order more Humalog yesterday, and the surgery say they need 2 days notice. I'll run out sometime on Saturday. I rather shame facedly rang early today to order it and explained my situation. The receptionist told me to hang on for a sec, then came back and said they had some in the fridge, and not to worry, it would be available tomorrow. They aren't all evil harridans.
 
Grannylorraine said:
arrrrrrrrrrrrrrrrrrrrrrrrrrrhhhhhhhhhhhhhhhhhhh what a nightmare, don't they realise how much stress and worry this is causing you.
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Thank you Lorraine - but obviously not - different were the boot on the other foot - I appreciate that training staff is essential and also that it takes time to update systems etc but I'd have thought they would have some sort of stringency plan in place during that time - what are more particularly sick people expected to do - roll over in bed and shut their eyes for 2wks?
As I write this a thought has just struck me - we have a walk-in centre and an out of hours surgery - so if I go there with the CODE number that my urologists secretary gave to me - maybe I could glean the information there that I need - have to give that a try surely....erm don't I? x
WL
 
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mikeyB said:
Gosh, WL, you really are banging your head against a series of brick walls. But don't worry, if there was anything you needed to know urgently, you would have heard. You could always contact the consultants secretary, she would be able to read out what was said because it's not a breach of confidence. They are always more helpful than receptionists.

That said, I stupidly forgot to order more Humalog yesterday, and the surgery say they need 2 days notice. I'll run out sometime on Saturday. I rather shame facedly rang early today to order it and explained my situation. The receptionist told me to hang on for a sec, then came back and said they had some in the fridge, and not to worry, it would be available tomorrow. They aren't all evil harridans.
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I spoke with my Urologists secretary yesterday Mike but she said she wasn't medically qualified to pass on any details to me - brick wall 😱 however she did give me a code number that I should present to my GP - that code would allow him access to my hospital notes 🙂 but trying to get an appointment with him is proving to be difficult with all & sundry going on in the surgery.
I recently received a patients survey to complete - up until now I was going to give the surgery a good appraisal but I doubt I will do that now 🙄
Thanks for your post Mike, take care
WL
 
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UPDATE
I finally got through to my GP'S practice this afternoon - put the flags out:D

But the first appointment I was offered to see him is now 16 May! The receptionist informed me that they are still in throes of updating their appointments system. The best advice she could give at my behest - was to ring the surgery any morning to ask my GP to return my call. Here we go again! When that happens I shall give my GP the code that my Urologists secretary gave to me on 20 April last, so he can access my hospital case notes. Hopefully he can do this then advise me of TIMBY's biopsy results. Will update as & when.

Thank you all once again for lending your support - and for being patient - it really is appreciated ((hugs))
WL x
 
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Northerner said:
Oh @wirralass, I really feel for you, the waiting must be agonising :( Hope you manage to get through and get that call soon! {{{HUGS}}}
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Thank you Northie - I appreciate - I have a constant feeling of nausea now whenever Timby comes to mind and similarly when making calls to GP or hospital - it's no wonder I'm not eating as I should - (that's why I'm not posting on 'what did you eat...) I don't dwell on it but whenever I have to make those all important calls my stomach gets knotted up & I want to throw up - a bit tearful at times too - I shall be having a very frank discussion with my GP - not over the 'phone - but in person when next I see him. Concerned too that my bgls are in the 6's and 7's :(Thanks again Northie (((Hugs)))
WL x
 
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It's bloody outrageous wirralass! Don't these people appreciate that receiving results from cancer biopsies should be given some priority. I didn't think the Consultants Secretary would be allowed to tell you, they get into trouble for having discussions of a medical nature with patients.
However, let's hope the 'code' will allow the GP to unlock the biopsy results. Keep ringing them and ask for a telephone consult. They sound to be a very inflexible surgery. Keep strong, I think it all sounds very hopeful! x
 
grovesy said:
Sorry to hear this is dragging on.
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Thank you - It's an absolute nightmare grovesy - I'm sure hoping the whole miserable matter will draw to close soon when i shall be mighty relieved - the results had better be good for the long wait. x
WL
 
wirralass said:
Thank you - It's an absolute nightmare grovesy - I'm sure hoping the whole miserable matter will draw to close soon when i shall be mighty relieved - the results had better be good for the long wait. x
WL
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I know when my surgery updated there system a few years ago they only did on the day appointments for weeks.
 
Amigo said:
It's bloody outrageous wirralass! Don't these people appreciate that receiving results from cancer biopsies should be given some priority. I didn't think the Consultants Secretary would be allowed to tell you, they get into trouble for having discussions of a medical nature with patients.
However, let's hope the 'code' will allow the GP to unlock the biopsy results. Keep ringing them and ask for a telephone consult. They sound to be a very inflexible surgery. Keep strong, I think it all sounds very hopeful! x
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Thank you so much Amigo - quite frankly I'm beginning to feel poorly now -emotionally & mentally weary - will ring the surgery tomorrow to ask GP to return my call. Will post after that call - fingers crossed x

(Have since been back in touch with surgery receptionist to keep my appt on 16 May for HbA1c results but will open a new thread on respect of this)
WL
 
wirralass said:
Thank you so much Amigo - quite frankly I'm beginning to feel poorly now -emotionally & mentally weary - will ring the surgery tomorrow to ask GP to return my call. Will post after that call - fingers crossed x

(Have since been back in touch with surgery receptionist to keep my appt on 16 May for HbA1c results but will open a new thread on respect of this)
WL
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No reason they couldn't give you the Hb result at the same time wirralass. Don't let it make you ill. I'm sure this will be resolved for you soon but be insistent and tell them it's totally insensitive not to give you the results as soon as possible.
 
Amigo said:
No reason they couldn't give you the Hb result at the same time wirralass. Don't let it make you ill. I'm sure this will be resolved for you soon but be insistent and tell them it's totally insensitive not to give you the results as soon as possible.
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Thank you Amigo - I haven't had my bloods taken yet - have to go to the walk in centre for that - they're very good there - no waiting - straight in and straight out 🙂 I have to laugh now or else I'll cry really cry!!!!!! Should have had bloods on the 6 April but was in hospital then - thanks for your kind advice Amigo, appreciate x
WL
 
Northerner said:
It's understandably a little elevated, but don't let numbers like that add to your anxiety, they're not harmful and hopefully things will settle back soon when you know more 🙂
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Thank you Northie I'll try not to - with that I'll tuck into my dinner and not worry!🙄
Will wait in anticipation to speaking with my GP x
WL
 
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It's outrageous you have to wait so long, so unfair and unjust, hoping you get results soon and you feel much better. ((((((Hugs)))))
 
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