Kaylz
Well-Known Member
- Relationship to Diabetes
- Type 1
Morning
8.something for me today
Seems every few days something wants to stress me out, Friday it was trying to get in touch with the bank, tried the "message us" in the app - useless, tried phoning for over an hour and a half - useless as lines were all busy so finally took to messaging them on Twitter and got the help I was after pretty quickly (we now don't have a branch as it closed down on the 2nd)
Sunday it was RM, they were due to deliver a parcel (because it had been sent Tracked 24) it went to the delivery office in Arbroath and seems they can't follow instructions although there 3 notes to make them aware as they took it away as the address was inaccessible (inaccessible my ar**) (Montrose delivery office managed to follow the instructions perfectly well 2 weeks ago) so anyway they state another attempt would be made the next working day but all the tracking said was pending and there were no available options to change delivery, called RM and waited half an hour to speak to someone and he was as much use as a chocolate teapot, told me the note I'd left was redelivery instructions despite the request being left in the app on Friday, the day the sender despatched it but he argued I was wrong (I do have the proof in my app and a confirmation email from when I did it) and he wouldn't help, called after 3pm again to be answered instantly and he was a little more help, he doesn't understand why nothing happened with it yesterday but he put in a redelivery for tomorrow etc so it better turn up and be left, also ordered something yesterday and purposefully selected RM 2nd Class delivery out of the options to then be emailed and the sender has used EVRI, we've had numerous issues with them so I am not happy at all
Anyway @ColinUK sorry to hear of your encounter and I hope your on the mend soon ((hugs)) xx
8.something for me today
Seems every few days something wants to stress me out, Friday it was trying to get in touch with the bank, tried the "message us" in the app - useless, tried phoning for over an hour and a half - useless as lines were all busy so finally took to messaging them on Twitter and got the help I was after pretty quickly (we now don't have a branch as it closed down on the 2nd)
Sunday it was RM, they were due to deliver a parcel (because it had been sent Tracked 24) it went to the delivery office in Arbroath and seems they can't follow instructions although there 3 notes to make them aware as they took it away as the address was inaccessible (inaccessible my ar**) (Montrose delivery office managed to follow the instructions perfectly well 2 weeks ago) so anyway they state another attempt would be made the next working day but all the tracking said was pending and there were no available options to change delivery, called RM and waited half an hour to speak to someone and he was as much use as a chocolate teapot, told me the note I'd left was redelivery instructions despite the request being left in the app on Friday, the day the sender despatched it but he argued I was wrong (I do have the proof in my app and a confirmation email from when I did it) and he wouldn't help, called after 3pm again to be answered instantly and he was a little more help, he doesn't understand why nothing happened with it yesterday but he put in a redelivery for tomorrow etc so it better turn up and be left, also ordered something yesterday and purposefully selected RM 2nd Class delivery out of the options to then be emailed and the sender has used EVRI, we've had numerous issues with them so I am not happy at all
Anyway @ColinUK sorry to hear of your encounter and I hope your on the mend soon ((hugs)) xx