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Warning to Freestyle Libre users - regarding Apple iOS updates.

NickE said:
I’ve switched to Dexcom One+ partly because of frustration that Abbott has still not refreshed their app. But also so I could get readings on my (new) Apple Watch SE. My diabetic clinic helped with the change and explained what I needed to do as far as loading apps etc are concerned. My GP has changed my on-going prescriptions to Dexcom One+, which seems to have no problem with the latest IOS. After a merry-go-round search of NHS responsibilities it seems that a GP can support a change to One+, but not if it is for the G7. That needs to be decided by the hospital. On what criteria? Nothing seems to be written down.

But being tethered to my phone to get watch readings and alarms is still a problem. I’m not sure if my hospital will support a further change to the G7 (see above)). This has a direct to watch app which can be downloaded to the watch which I think would be better. No need to have your watch within 30 feet. But it is more expensive.

I’m battling some quite wild swings from high to low and vice versa, so I hope they will be sympathetic. It seems my time in range is around 68% (a figure the Dexcom app gives me) which seems pretty good, but this is I think too low a percentage and the high and very high readings are 30%. Small changes to my intake of carbs and occasional bolus adjustment doses seem to have a variable effect.

I have an appointment to see my Consultant in April (the earliest I could get) to discuss all this. Meanwhile I may buy one G7 monitor myself to see if having a watch connection direct from the sensor will help my control.

Of course everyone has different experiences with their Type One diabetes, the technology and the bureaucracy surrounding it. Of course things are much better than when I started out 52 years ago!

Good luck Mike tussling with Abbott!

Nick
Click to expand...
Think you need to be a pump user?
 
The only thing I haven’t tried is reinstalling the Librelink App from scratch, but I was warned that all my previous / stored data to date would be lost if I did this. Because I haven’t been able to use it for 3 months this is looking more attractive. But their App hasn’t been updated for 3 months also ( uncanny coincidence ) so I don’t think this will help.
 
Kol said:
Could you get the trial Dex one+ out of curiosity? like @NickE has, think I would try that also.

Looking logically if Apple phone test was good, iOS 18.3 and above is working for most? I’m on 18.3.1 then can it not just leave a phone or app /setting? Assistive tech settings off - unless needed obviously, no hidden apps, all notifications allowed, app conflict?

I think you’ve already tried everything in your frustration anyway, so sorry to repeat anything.

I would be feeling your pain if in your situation, is it feasible to do a complete reset, start as new, once phone backed up?

Hope somehow you get it sorted.
Click to expand...
The only thing I haven’t tried is reinstalling the Librelink App from scratch, but I was warned that all my previous / stored data to date would be lost if I did this. Because I haven’t been able to use it for 3 months this is looking more attractive. But their App hasn’t been updated for 3 months also ( uncanny coincidence ) so I don’t think this will help.
 
It seems odd to me that some people are running the new IOS update and LibreLink is working fine for them which suggests it is individual phones and/or the apps on them which are the issue rather than Abbott's tech.
As long as you have your LibreLink app linked to LibreView (which you should so that clinic staff can access it) then the data will be stored there, so you don't lose it altogether, just from the LibreLink App, when you uninstall and reinstall.
 
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Mike D said:
The only thing I haven’t tried is reinstalling the Librelink App from scratch, but I was warned that all my previous / stored data to date would be lost if I did this.
Click to expand...
Reinstalling the app always solves all problems for me. Your data isn’t lost, it’s still in libreview just not in the phone app
 
I expect you've tried this but I had an, apparently, faulty one, i.e dead, and started it from the app store and it started working.
 
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