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Warning May Contain Swearing:

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LittleMagik said:
Thank you all for your support, good news, i emailed them a complaint yesterday and i had a call this morning apologising to me and telling me his prescription will be ready in an hour.
They also explained that for some reason he was registered at a doctors in a different city. (this may have been caused by the hospital writing the wrong details down when i had to take little one hospital because of a dog bite.)
Click to expand...

Great to hear that it is sorted ! 🙂
 
Good to hear the surgery has both explained what went wrong and why AND sorted out the situation from now on. Refreshing to hear that a well constructed complaint email has had a good result 🙂
 
Glad it's sorted - our surgery is blah Health Team. However there are also a blah Health Centre and a blah Health Clinic and of course ours is the last one on the alphabetical list when they type in 'blah' to their search engine. So it usually takes them 3 goes at the hospital to get the right one.

Their corporate logo is HH. It's on their uniforms as well as notepapaer etc. I said (when asked) that I thought it made em all look like Rimmer out of Red Dwarf ......
 
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