Tandem t slim

[Sally71]

Also I phoned Tandem T slim about a sample and these are only with the healthcare provider. And their line was poor and she had a very strong accent so I already don't like them. I am so picky with customer service.

They sound like North East England to me, I’m sorry but if you can’t cope with regional dialects from your own country I think you might be a bit too picky

 

[PhoebeC]

They sound like North East England to me, I’m sorry but if you can’t cope with regional dialects from your own country I think you might be a bit too picky

Scouse, Manc, Yorkshire or Lanc I would be fine. It was mainly the bad line with the accent

 

[PhoebeC]

As a matter of interest what sample were you expecting?
Cannulas are prescription only hence why you were told they were with health care P's.
Oh and they cost about £10 each.

Well the Medtrum sample is the full patch with cannula minus the insulin element, same with the Omnipod, all but the insulin tank.

Currently got the Medtrum sample on. There is a little key (like an iPhone sim key) to remove the cannula, perhaps that’s part of the sample experience.

Also the Tslim sample has a cannula. Considering some people self fund I understand why they would want a sample without the health care team

 

[Pumper_Sue]

Also the Tslim sample has a cannula. Considering some people self fund I understand why they would want a sample without the health care team

The only thing to have from Tslim would be the cannula and a druggies could use them, plusprescription item then Tslim wont supply them without a prescription and this applies to self funders as well.
I you want t ty a Tslim there are plenty of online tuition websites to do so.
If you want to find out what a tubed pump is like the use a yoyo. Just don't play with it whilst at work

 

[SB2015]

Oh ok makes sense! I liked the idea of no tubing but the pod looks quite big! I have ordered a dummy one to try that out! I think they all have pros and cons to them, I just wasn’t expecting the letter and having to choose a new pump!

I am using the Medtronic 780, and switched to this from the Combo. I was already used to a tubed pump so not worried about that, but took some getting used to needing to access the pump to do any bolus, having got used to the Combo all being done from my handset/test kit.

I find the pump support is excellent, and they patiently supported me through the switch over. I now use the pump with their sensors in a closed loop, where the pump makes adjustments to my basal rates every 5 minutes. It has made a very positive impact not only giving me a Time In Range often in the 90s but most of all I think about my diabetes a lot less And the looping does a lot of the work for me.

There have been glitches in their ordering of supplies, but I have not experienced any of the difficulties PumperSue has identified in understanding them. Their teams are based in the UK and the only one I struggled with was a very strong Scottish accent. My problem not theirs.

 

[trophywench]

Waste of time my saying this really - I had the choice of Omnipod, Medtronic 640, T-slim or a Roche Combo. PITA for starters having to fill cannulas again after using the Insight for 5 years. Anyway I didn't fancy the faff about filling the Tslim reservoir, nor the fact the rep told me it was useless without the Dexcom - and No Way Pedro has our CCG funded a CGM for anyone normal. (Can't speak for the unusual people since I've never been informed I am one! I daresay if there was an incontrovertible medical necessity for CGM, they'd have to.) So I discounted the Tandem and opted grumpily for another Combo - but have wished, ever since, that I hadn't sulked and said I'll have the Tslim and pay for the Dexcom myself - just find it annoying after paying into the NHS for 40 years, to have to because I live in the wrong place.

 

[Sally71]

@trophywench you were misinformed - the TSlim will function quite happily as a basic pump without the Dexcom, we were advised to use it that way for a few weeks to get used to it before we added the sensors. The refills are a bit of a faff though, thankfully for me my daughter has taken that on all by herself so I don’t have to get involved !

 

[trophywench]

I now understand more about the T slim and I was damned annoyed at the hospital NOT telling the rep upfront that CGMs are as rare as hens' teeth (changed that from my usual descriptive phrase ) as far as UHCW patients are concerned. All very well a 30 yo telling me I could self fund it - well as it happens I could actually - but I believe that by no means all 72 yo's she might happen to meet are in my position financially. Certainly not earning 20K+ a year now and to me, my personal finance should not come into such things.