Oh yes, they use a specialist repairer of THEIR choice if it goes wrong, and they will replace it with what THEY see fit if it goes missing. They will NOT guarantee it will be the same make even, let alone the same model ....... Not a good plan, IMHO. I did point these things out to them some time ago .....
I would just mention here that I spent almost my entire working life nit-picking every word and nuance of insurers' policy wordings and attempting to get the things altered. And got paid quite a lot of money for doing it,
cos I was like a terrier down a rabbit hole with the slippery little devils .........[/QUOTE]
......never!
😉