• Please Remember: Members are only permitted to share their own experiences. Members are not qualified to give medical advice. Additionally, everyone manages their health differently. Please be respectful of other people's opinions about their own diabetes management.
  • We seem to be having technical difficulties with new user accounts. If you are trying to register please check your Spam or Junk folder for your confirmation email. If you still haven't received a confirmation email, please reach out to our support inbox: support.forum@diabetes.org.uk

Problems with Codefree meter

Status
This thread is now closed. Please contact Anna DUK, Ieva DUK or everydayupsanddowns if you would like it re-opened.
JMyrtle

JMyrtle

Well-Known Member
Relationship to Diabetes
Type 2
Help!
My Codefree has five hundred readings stored when I press the left hand button but when I press the right hand one to get the average for seven, fourteen and thirty days I get the screen with three dashes meaning there are no stored readings but there are, five hundred of em.
Any ideas what has gone wrong and how I can rectify it please.
 
JMyrtle said:
Help!
My Codefree has five hundred readings stored when I press the left hand button but when I press the right hand one to get the average for seven, fourteen and thirty days I get the screen with three dashes meaning there are no stored readings but there are, five hundred of em.
Any ideas what has gone wrong and how I can rectify it please.
Click to expand...
It’s how you have set it up. I getaverages for 7,14,21 days but then dashes. I think it’s meant to show averages for breakfast, lunch and tea, but I never set the last lot up. Hope that helps
 
It was working perfectly until today when I went to check my updated averages and they were all blank
 
I had problems with mine saving dates etc. Had it for 18 months, they replaced it free
 
JMyrtle said:
It was working perfectly until today when I went to check my updated averages and they were all blank
Click to expand...
I'd give Home Health a call...as @Carolg says they are likely to replace it...with the one I have the manufacturers send me new batteries...have sent me a replacement meter... & spare testing strips when a couple of pots I had were defective.
 
Contact Homehealth - they recently replaced mine after the clock kept sticking to the time/date of the last reading.
If you have'nt already got one - get a data cable.
Then make a backup of the data to a PC and then you can use a spreadsheet to graph trends.
 
Must admit I do also keep an excel spreadsheet so not a total disaster.
I have also just started a new pot of strips and got seven E1 faults ( faulty test strips) in a row so I will contact Home Health as something definitely isn't right.:confused:
 
JMyrtle said:
Must admit I do also keep an excel spreadsheet so not a total disaster.
I have also just started a new pot of strips and got seven E1 faults ( faulty test strips) in a row so I will contact Home Health as something definitely isn't right.:confused:
Click to expand...

Hope you get a speedy replacement without any quibbles (and it would be nice if they gave you a pot of strips to cover the ones you’ve wasted too)
 
Status
This thread is now closed. Please contact Anna DUK, Ieva DUK or everydayupsanddowns if you would like it re-opened.
Back
Top