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Problem with alarms on Freestyle 2 sensors

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This thread is now closed. Please contact Anna DUK, Ieva DUK or everydayupsanddowns if you would like it re-opened.
I knew you can only have alarms on the first device that starts the Libre 2 sensor, but I could have sworn I read somewhere that didn't stop you using a second device to scan and get readings) for the 14 day period.







I am really surprised at how some of their customer service hotline staff are treating this self-created shambles so casually (bordering on rude). My experience of US-originating companies is that their customer service and "empathy-with-the-customer" is usually second to none. Although it is obvious they have outsourced customer services outside the US or UYes yoK.



I knew you can only have alarms on the first device that starts the Libre 2 sensor, but I could have sworn I read somewhere that didn't stop you using a second device to scan and get readings) for the 14 day period.



I am really surprised at how some of their customer service hotline staff are treating this self-created shambles so casually (bordering on rude). My experience of US-originating companies is that their customer service and "empathy-with-the-customer" is usually second to none. Although it is obvious they have outsourced customer services outsideI use the phone to scan as readings go straight through to the hospital but alarms on the reader! the US or UK.
 
Status
This thread is now closed. Please contact Anna DUK, Ieva DUK or everydayupsanddowns if you would like it re-opened.
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