Northerner
Admin (Retired)
- Relationship to Diabetes
- Type 1
An investigation has been launched after a whistleblower claimed that medics working for the NHS 111 had been so overworked they had fallen asleep while on duty.
Sarah Hayes, a former senior call adviser for the helpline in the South West, said she had to speak out as she felt the service was "unsafe".
Ms Hayes worked at the same service as a call handler who failed to recognise that one-year-old William Mead, who died following a string of NHS failings, had sepsis caused by an underlying chest infection.
http://www.dailymail.co.uk/wires/pa...fell-asleep-helpline-duty--whistleblower.html
Sarah Hayes, a former senior call adviser for the helpline in the South West, said she had to speak out as she felt the service was "unsafe".
Ms Hayes worked at the same service as a call handler who failed to recognise that one-year-old William Mead, who died following a string of NHS failings, had sepsis caused by an underlying chest infection.
http://www.dailymail.co.uk/wires/pa...fell-asleep-helpline-duty--whistleblower.html