• Please Remember: Members are only permitted to share their own experiences. Members are not qualified to give medical advice. Additionally, everyone manages their health differently. Please be respectful of other people's opinions about their own diabetes management.
  • We seem to be having technical difficulties with new user accounts. If you are trying to register please check your Spam or Junk folder for your confirmation email. If you still haven't received a confirmation email, please reach out to our support inbox: support.forum@diabetes.org.uk

Password keeps vanishing when I am on the forum !

Sorry to hear that @batsman

Are you using a VPN connection? Do you have cookies enabled? Are you clicking the button that says “stay logged in” when you log-in to the forum?
 
Could be down to your internet browser settings - are you using a phone or a desktop/tablet/laptop? All of the various browsers have different settings for saving passwords - is it Edge/Firefox/Chrome/Opera/Safari etc. ??
 
Which browser are you using?

Do you think it might be worth clearing cookies, and / or checking cookie persistence (eg some recommended settings can involve deleting cookies at the end of each session).
 
Back
Top