Moronic strike again

[everydayupsanddowns]

It’s a phone call to the UK distributor.

Response is speedy and courteous, and the stuff arrives within a day or two (faster than Medtronic, I think).

I think it will take a while for the call handlers to get fully trained up and used to the new product - I asked some questions about different cannulas and the person on the phone didn’t know enough to answer in detail.

So it’s a good service so far. And certainly the speed of delivery is excellent.

I do miss Medtronic’s online ordering system though. I’d quite got out of the habit of having to call up to make an order!

 

[Pumper_Sue]

@trophywench yes supplies actually came on time and the right amount. Which is a first and long may it continue.

 

[Deleted member 27171]

It’s a phone call to the UK distributor.

Response is speedy and courteous, and the stuff arrives within a day or two (faster than Medtronic, I think).

All very well, but does it come with enough excess packaging to move house? I sure will miss that if we leave Medtronic.

 

[Pumper_Sue]

All very well, but does it come with enough excess packaging to move house? I sure will miss that if we leave Medtronic.

That packaging comes in very useful as a very cheap/free toy for my dog to shred all over the floor. Only downside as you say is the quantity, as I have to clear it up. 🙂

 

[trophywench]

Roche are exactly the same, only seem to use two sizes of delivery boxes so if you order anything which doesn't snugly fit in the small box, they stick it in a big one and fill all the spare space with screwed up pale brown paper with holes in it. Linen or even Basildon Bond it absolutely ain't!