Hello
@Meowsie’s mum and welcome to the forum. Although I see from looking back you first posted back in mid 2022 - so my welcome should perhaps be saying welcome back!
You happen to have joined a thread that was last active in July 2021; absolutely nothing wrong with that - just that sometimes people posting 18 months ago move on and Libre 2 has received a lot of comments in different postings and threads in the last 18 months! Some in the General Message board and some in the Pumping and Technology board.
One of the limitations of Libre 2 is that Abbott tell us to verify readings, by finger pricking, which are outside the recognised range of 3.9 to 10. That said your false high of 16.9 (|up) against actual of 11.8 is clearly ridiculous; particularly when remembering that Libre's interstitial reading should be lagging actual BG. Some of us find that when above 10 Libre gets increasingly adrift of actual - but not that much! In my opinion that sensor is probably unfit for purpose, even without a failed reader.
I had an error 9 message about 2 months after starting on Libre 2 because my original Reader just gave up. Abbott replaced it quite promptly, but that is of no help or consolation to you this Sunday evening. I imagine as someone who's been T1 for such a long time this is more of an inconvenience than a crisis; again no great consolation for you tonight!
When you do contact Abbott consider requesting a replacement sensor as well as a replacement Reader. Incidentally, you can report faults online to Abbott - but that still won't get this sorted before tomorrow.
I fully understand that frustration. My trust in Libre is marred by my own high failure rate.
I'm wondering if you have already come across various postings, in different places, about the "Limitations of Freestyle Libre 2"? Perhaps you are already an experienced Libre user and progressed from the original Libre to Libre 2; if new(ish) to Libre let us know and I can send you a link to those limitations. They aren't official from Abbott - just observations made by forum members and compiled accordingly, in some ways recognition of realities that Abbott don't tell us!