So I turned up for appointment to be asked did I bring insulin with me. Nearly lost it, GP surgery will not give it to me without letter from consultant saying i am prescribed it. Letter was sent on 19 January but GP said it only mentioned thyroxine, DSN is disputing that and showed me want was sent. Email from DSN sent to surgery, receptionist doing her know it all act. I made her give me an emergency prescription. Its no wonder I'm stressed out.
-
Please Remember: Members are only permitted to share their own experiences. Members are not qualified to give medical advice. Additionally, everyone manages their health differently. Please be respectful of other people's opinions about their own diabetes management.
-
Learn more about joining the Diabetes UK Support Forum team here: https://forum.diabetes.org.uk/boards/threads/volunteering-opportunities-why-dont-you-join-us.112862/
HOSPITAL APPOINTMENT
- Thread starter rosalindb
- Start date
- Status
rebrascora
Well-Known Member
- Relationship to Diabetes
- Type 1
- Pronouns
- She/Her
Are you saying that you have been waiting for insulin to be prescribed since January?
I hope you have made a complaint to the practice manager.
I hope you have made a complaint to the practice manager.
yes waiting since January, they don't listen to complaints
rebrascora
Well-Known Member
- Relationship to Diabetes
- Type 1
- Pronouns
- She/Her
I think you need to do it in writing and send a copy to a third party, like PALs or your MP and mention in the letter that you have tried to resolve the problem verbally/informally without success.
JJay
Well-Known Member
- Relationship to Diabetes
- Type 1
The practice must by law have a complaints procedure and make it available to patients. More info on complaining about NHS services here https://www.nhs.uk/contact-us/how-t...care,community services like district nursing.
- Status