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DSN and pump rep meeting today

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E

Ergates

Well-Known Member
Relationship to Diabetes
Type 1
What a great meeting! I made the trek all the way across to Bucks for this, and it was so worth my while. I'm so lucky I got referred to the Bucks diabetes centre in Wycombe - they are very professional, friendly, and make a great effort on your behalf. Plus they are a sports specialist centre, so super useful and relevant for my lifestyle.

Anyway, it's been just over a month since I went on the pump, and I got a lot out of the hour meet. We covered the detail on my basal rate testing and checked my conclusions and changes. Also touched on my previously fairly high HbA1C and how to drop it only slowly to avoid causing further retinopathy, so leaving my target bGs from only 5-8 for now. The DSN guessed and thought that my spread of bGs would probably give an HbA1C in the region of 8 if maintained, which is exactly where she would want it to be for the moment.

Both the DSN and the Roche sales lady were super happy with how well the pump has helped get me under better control.

Oh, also ordered a SmartPix so I can get all the data up on my PC and email it to the DSN regularly. Quite looking forward to that!!

Additionally, it seems there have been a tiny proportion of kinked cannulas with the Accu-chek flexlink plus in Europe but not the UK, so these have been withdrawn for the moment. Got a quick demo of how to use the older flexlink. If any of you use flexlink plus and the "gun", best get an order in now as the notices go out on Monday I believe and there will probably be a rush on.
 
Firstly glad you had a good meeting and all went well. 🙂

The rep is a porkie teller though re the flexlinks

Additionally, it seems there have been a tiny proportion of kinked cannulas with the Accu-chek flexlink plus in Europe but not the UK, so these have been withdrawn for the moment. Got a quick demo of how to use the older flexlink. If any of you use flexlink plus and the "gun", best get an order in now as the notices go out on Monday I believe and there will probably be a rush on.
Click to expand...
There is one heck of a stink being kicked up on another UK forum about the problems people have had with them.
 
Salespeople eh! I'm not too surprised, it's the job description.
 
Er so pleased it was such a postive meetinf for you.
 
Glad it's you find it good...

How come they didn't offer you the 360 software, which would have been a lot better than the smartpix?

I found the smartpix to be a bit of awful software, you can even save your results to your hard drive, if you want to keep them after you loaded them into explorer you've got to print off a hard copy! It's very restrictive with it's time period, you can look at 1 day, one week, two weeks etc but only in the context of it's weeks, you can't compare your chosen 7 days!! Which if you want to look at wednesday to Tuesday, then you've got view both weeks, then the graphs become hard to read and confusing indeed... And they aren't easy to read at the best of times...

And what I used to find irratating has hell, is the different amount of weeks it loads up, If I remember rightly it would upload your last 8 weeks results for the meter, but only load the last 6 weeks from the pump!

The 360 is a lot better bit of software, with a lot more information and you can save it to your hard drive... Chose what dates etc you want to look at etc, it's only snag at the moment is that it won't work on win7 64 bit, there is a work around found on the internet that has got it working on win7 32bit systems... This was supposed to been sorted in January with a patch/CD being released, I know that its already available in America, but when I spoke to Rouche at the begining of this month, it was still going through the licencing checks/testing before it could be released here! As it classed as a piece of medical kit!!!! So when it will be available I'm not sure but hopefully soon..

Couldn't give you any information about the flexi linkplus, as I use tenderlinks (angled self insert) which I haven't had any problems with at all in the 3 years that I've been using them..
 
Yeah, Win 7 64bit here is why.
 
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