• Please Remember: Members are only permitted to share their own experiences. Members are not qualified to give medical advice. Additionally, everyone manages their health differently. Please be respectful of other people's opinions about their own diabetes management.
  • We seem to be having technical difficulties with new user accounts. If you are trying to register please check your Spam or Junk folder for your confirmation email. If you still haven't received a confirmation email, please reach out to our support inbox: support.forum@diabetes.org.uk

Contacting Animas/Medtronic

Status
This thread is now closed. Please contact Anna DUK, Ieva DUK or everydayupsanddowns if you would like it re-opened.
Andy Kaye

Andy Kaye

New Member
Relationship to Diabetes
Type 1
Morning all

Anyone know how to contact Animas/Medtronic regarding supplies? My last Animas order received bore no resemblance to what I ordered online. The Email domain for Animas is now no longer working and the Medtronic site purely seems to be aimed at transferring people across to their pumps (which judging by how long I filled that form in, I hold no hope of a response there).

I want to email so I can send them the packing notes and order history.

TIA
 
As far as I am aware the old Animas numbers should still work, but they route through to a trained Medtronic team. At least that’s what I *think* is happening!!

I guess if you can then, they can give you a new email contact?
 
Just ring the normal number and tell them the order is wrong (0800 055 6606) The staff are normally very helpful about sorting out problems.
 
Status
This thread is now closed. Please contact Anna DUK, Ieva DUK or everydayupsanddowns if you would like it re-opened.
Back
Top