SB2015
Well-Known Member
- Relationship to Diabetes
- Type 1
I have been asked about the training and how to set up the 780 with HCL, but thought that this might be more useful generally.
What a contrast for me with the training for my new 780
When I started on the 780 four years ago to go on to HCL it was all quite new and only available self funding. My DSN was learning alongside me. We had two sessions on Zoom booked in. One to introduce us to the pump which arrived a week before. We were all previous pump users, although for me this was a new manufacturer. Very similar to my old combo but different language and different ways of calculating active insulin etc. We had all out in our settings such as basal trades and carb ratios before the session and they answered any questions that we had. We then had a couple of weeks in manual and then a second session to start HCL, go into Smartguard.
For me there was then a couple few weeks when I abandoned HCL as I did not let it get on with its job and kept interfering so it did not have a chance to settle. I just found it very hard to let the pump take on all that I had been doing and didn’t trust it. My DSN came up with a plan and we had another start which was more successful. This was followed up with another sessions with the Medtronic trainer.
Excellent technical support on the Pump care line whenever I have needed it. I have also intermittently logged into the Medtronic Webinars on topics such as exercising and dealing with illness which I have found very useful and these showed how they were adapting their advice based on the experiences of users.
Nearly four years later I am about to get my new 780 and the new Simplera sensors.
We are able to collect our pump and sensors before the training and I have been sent a link to their seven pre training modules. My heart sank when I saw how many there were but they were very clear and a useful checklist. These took me through each of the stages of setting up my pump. They also included advice on what settings to use if you have not had a pump before and included references to work with your DSN as necessary. I shall be well prepared for the training session which is face to face for four hours. This will ensure that we are all set up in manual mode. For those new to HCL there is a follow up a week later to do the switch over. For those of us already using the system we do this ourselves and have a check in a month later with our own hospital teams.
This all seems very organised.
What have other people’s experience been?
What a contrast for me with the training for my new 780
When I started on the 780 four years ago to go on to HCL it was all quite new and only available self funding. My DSN was learning alongside me. We had two sessions on Zoom booked in. One to introduce us to the pump which arrived a week before. We were all previous pump users, although for me this was a new manufacturer. Very similar to my old combo but different language and different ways of calculating active insulin etc. We had all out in our settings such as basal trades and carb ratios before the session and they answered any questions that we had. We then had a couple of weeks in manual and then a second session to start HCL, go into Smartguard.
For me there was then a couple few weeks when I abandoned HCL as I did not let it get on with its job and kept interfering so it did not have a chance to settle. I just found it very hard to let the pump take on all that I had been doing and didn’t trust it. My DSN came up with a plan and we had another start which was more successful. This was followed up with another sessions with the Medtronic trainer.
Excellent technical support on the Pump care line whenever I have needed it. I have also intermittently logged into the Medtronic Webinars on topics such as exercising and dealing with illness which I have found very useful and these showed how they were adapting their advice based on the experiences of users.
Nearly four years later I am about to get my new 780 and the new Simplera sensors.
We are able to collect our pump and sensors before the training and I have been sent a link to their seven pre training modules. My heart sank when I saw how many there were but they were very clear and a useful checklist. These took me through each of the stages of setting up my pump. They also included advice on what settings to use if you have not had a pump before and included references to work with your DSN as necessary. I shall be well prepared for the training session which is face to face for four hours. This will ensure that we are all set up in manual mode. For those new to HCL there is a follow up a week later to do the switch over. For those of us already using the system we do this ourselves and have a check in a month later with our own hospital teams.
This all seems very organised.
What have other people’s experience been?
