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Any users of Pharmacy2u or other postal services?

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nickinwarwick

nickinwarwick

Well-Known Member
Relationship to Diabetes
Type 2
Hello,

I've started seeing adverts for Pharmacy2u who (it seems) will post your repeat prescriptions to you for free. (Link)

I use Metformin on repeat prescription. Each month I request a repeat from my GP via the emis system, and a couple of days later I collect from the pharmacy in my local Sainsburys.

It seems that getting the tablets posted to me would be really convenient, but I have a natural wariness to anything new. Like, how do they make their money if it's all free, and who am I sharing my medical needs with.

I just wondered whether any others on here had any experience of Pharmacy2u (or indeed any other postal services, if there are any) and is it all genuinely free to use and no hassle? I also wonder about packages going missing in the post if they look like medical things, and whether you have to be at home to sign for them. (No more convenience if I have to go to the sorting office for tablets rather than Sainsburys!).

Thanks.
 
Please don't use them it takes trade away from the local high street pharmacy.
 
I haven’t but I need something. Tesco keep getting my orders wrong, telling me I have nothing to collect. Last week they gave me half of someone else’s stuff. I had issues with boots so moved from them. There’s not another one I can phone to order with that’s near to my work or Home.
Something like this would be helpful.
 
I’d be concerned. What if they screwed up the delivery of my insulin
 
Small pharmacies are the way to go in my experience, if possible. I've had problems with Boots as well, and the big one I used for a while were terrible for keeping you waiting even when they had had it days. Now I use a small Boots which is open til 6.30 pm so I can get there in time after work, they're generally very good.
 
I tried Boots once for a while but they messed up every time. It turned out quicker and more reliable for me to arrange repeats through the surgery and then take the prescription to the pharmacy myself. Many local pharmacies will deliver themselves, and it's important to retain them in communities 🙂

As for the one you mention, Nick, there's a lot of negative stuff on t'interweb about it e.g. https://www.digitalhealth.net/2017/07/pharmacy2u-found-unsafe-and-ineffective-by-cqc/
 
Every pharmacy gets X amount from the NHS for every item on every prescription they dispense.

My little local pharmacy has a delivery service - I didn't know that - till one day knock knock and someone was there with my stuff. Pte said Oh - she doesn't usually have it delivered and he said Well I'd got to come a few doors away anyway and as I was looking for that one I happened to see your address on another label and thought I may as well bring it too and see if you were in!

I sincerely hope had it had fridge stuff (they put the pills etc in a bag on the shelf with a big label on the front that says 'Fridge' so whoever takes it off the shelf knows whoever is collecting it will also need whatever's in the fridge - and I would hope they wouldn't have let him bring it on spec, cos all the girls who normally do the 'shop front' bit even the ones who've been there years, always have to show the pharmacist who not only checks it belongs to the person on the other bag - but also looks at whoever's collecting it. Daughter picked one up for me cos she had one ready, said she was coming here cos she'd got to go pick it up so she could kill two birds with one stone - the younger pharmacist didn't know we were related until the older one said - that lady is that Mrs Chapman's daughter, we know her as well, so it's OK!
 
Not had any experience with Pharmacy2u Nick. Like @kshkel, my local Pharmacy deliver my meds each month. The Pharmacy I use is attached to my GP's Surgery ~ I order my meds via the Pharmacy ~ they pickup my repeated script for me after its been signed by my GP ~ dispense my meds then deliver them to my home. A friend of mine uses this service too as she can't get to the Pharmacy during normal working hours. Any chance you could similarly use a local smaller Pharmacy? It would be safer ~ confidential ~ and it's a free service.
 
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I might look at a smaller pharmacy then. I do like the staff at Tesco still despite their errrors now and then, but I can’t do with the errors. The one near my doctors are not very good and it’s out of my way. I don’t think there’s another in our town centre than boots.
 
My local (at my old docs) pharmacy delivers mine, trouble for if delivered through the post and I am not in is it's a pain in the backside to go to the sorting office as the opening times are short and at not very useful times. Prefer as well to support the local ones as well, on one occasion a repeat never got processed and they gave me an emergency supply while they chased up the GP to get the prescription.
 
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