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Anyone here using an Accuchek Compact Plus?

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This thread is now closed. Please contact Anna DUK, Ieva DUK or everydayupsanddowns if you would like it re-opened.
L

Lizzie

Well-Known Member
Relationship to Diabetes
Type 1
Hi all

I am having a problem with my meter. It seems to keep on spitting out the strips unused. I have tried changing the batteries, and changing the strip drum, but it just did the same with the new drum, wasting even more strips! I had to switch it off to prevent it wasting strips but then 2 strips jammed and now I can't get the drum out. When it started I was on my way home, with no buses available due to the tube strike, and a long walk ahead, and I was unable to check what my blood sugar was - very frustrating! Luckily I have a spare meter but I would still like to know if anyone has had a similar problem with this meter and what they did. I will find the manual online and maybe call Accuchek too. Or maybe I will get a new one in Boots if they are half price.
 
Lizzie, we dont have that particular one - but if i were you i would ring acu chek and they will fall over themselves to send you a couple of new ones! They are very good if you have a problem in our experience.🙂Also, ask them for some replacement strips for the ones you lost!🙂Bev
 
Lizzie said:
Hi all

I am having a problem with my meter. It seems to keep on spitting out the strips unused. I have tried changing the batteries, and changing the strip drum, but it just did the same with the new drum, wasting even more strips! I had to switch it off to prevent it wasting strips but then 2 strips jammed and now I can't get the drum out. When it started I was on my way home, with no buses available due to the tube strike, and a long walk ahead, and I was unable to check what my blood sugar was - very frustrating! Luckily I have a spare meter but I would still like to know if anyone has had a similar problem with this meter and what they did. I will find the manual online and maybe call Accuchek too. Or maybe I will get a new one in Boots if they are half price.
Click to expand...

Sorry Lizzie I dont use an Accuchek , I hope you manage to sort it out soon lol 🙂
 
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I would echo what bev said call them up and im sure they will be happy to send you another one out tell them about all the wastage on the strips and they should send them also
 
Status
This thread is now closed. Please contact Anna DUK, Ieva DUK or everydayupsanddowns if you would like it re-opened.
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