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Eye Screening

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This thread is now closed. Please contact Anna DUK, Ieva DUK or everydayupsanddowns if you would like it re-opened.

Jodee

Well-Known Member
Relationship to Diabetes
Type 2
Had my letter from DESP to make an appointment. I am 2 years overdue because of the covid situation.
I am finding the http://https//appointments.eyehosted.net/BSW is not loading, page can't be reached and so I tried to telephone and the wait time was 24 minutes! I guess I just have to keep trying for a shorter wait time on the telephone.

I wandering if others have had the same difficulty trying to achieve online appointment booking?

I understand the last 3 letters in the address may vary depending which area is covered.

Many thanks for any input.
 
Not loading for me either. My local service just send out appointments.
 
Last edited:
Where I am the DESP provider contacts you directly.
 
Had my letter from DESP to make an appointment. I am 2 years overdue because of the covid situation.
I am finding the http://https//appointments.eyehosted.net/BSW is not loading, page can't be reached and so I tried to telephone and the wait time was 24 minutes! I guess I just have to keep trying for a shorter wait time on the telephone.

I wandering if others have had the same difficulty trying to achieve online appointment booking?

I understand the last 3 letters in the address may vary depending which area is covered.

Many thanks for any input.
Ditto here in November 2022.

Using the url in the letter http://https//appointments.eyehosted.net/Surrey I get to the change appointment page using my pin number. I select the preferred centre. Then I just get a pure blank white page... Repeatedly...

Clearly everything Doctors say about the useless NHS IT system is correct.!

So I phoned and the helpful (not) operative at the screening programme for Surrey. Who said no alternative appointments available until March 2023 (infering not a single person had cancelled or changed a single appointment...?)

So useless and so unhelpful
 
I phone mine.
Yes, you have to wait, but I just put the phone on speaker, they answer eventually and are super helpful then.
 
Status
This thread is now closed. Please contact Anna DUK, Ieva DUK or everydayupsanddowns if you would like it re-opened.
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