Winter pressure - how helpful is NHS 111?

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Northerner

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Type 1
There's talk of unprecedented pressures, record levels of calls and a system which is "creaking"..

So what is happening in the NHS even before winter has fully taken a grip?

The answer is there is no single clear answer.

Experts point to a range of factors which have led to a sharp increase in calls to ambulance services and the number of emergency admissions at hospitals.

An increasing and ageing population and confusion about the availability of out of hours GP services have clearly played a part. But another intriguing explanation emerged today from a senior player in the world of Accident and Emergency - the NHS 111 service could be adding to the pressures.

Dr Clifford Mann, President of the College of Emergency Medicine, was speaking at a conference organised by the King's Fund think tank. I asked him for his views on the current high levels of demand.

http://www.bbc.co.uk/news/health-30507649
 
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