What a hoot!

[Amity Island]

Had to share this...

As some of you may know, I had my G.P change my prescription from Libre 1 to Libre 2 sensors. I got my prescription from the Pharmacy yesterday, got home and with excitement I opended the bag, only to find what looked very much like Libre 1 sensors (same box). Anyway, put the new sensor and was about to start the sensor, when I realised the Pharmacist had took it upon himself to re-label the boxes as Libre 2 sensors! I rang Abbott gave them the serial number and they confirmed that they were indeed libre 1 sensors. So, had to use my old reader to get the sensor started.

Went back to pharmacist, who said he didn't know anything about libre 2, never heard of them, so he just re-labelled them as libre 2! This has set me back 2 weeks on starting the new libre 2.. Never mind..

Ironic that after smoothly getting the change done via hospital and g.p, was let down by pharmacist.

 

[rebrascora]

Pretty shocking rather than "a hoot" in my opinion! It is not only naughty but I am pretty sure illegal for the pharmacist to change any labelling on something he is dispensing.... What if you didn't have an original Libre reader for instance. Clearly if he didn't know the difference then he should not be tampering with it in any way or passing a 1 off as a 2.

 

[Ljc]

Pretty shocking rather than "a hoot" in my opinion! It is not only naughty but I am pretty sure illegal for the pharmacist to change any labelling on something he is dispensing.... What if you didn't have an original Libre reader for instance. Clearly if he didn't know the difference then he should not be tampering with it in any way or passing a 1 off as a 2.

I agree .
I wonder what else he is doing that he shouldn’t, very worrying.

 

[Ljc]

I agree. I just thought it was a hoot, that a pharmacist would just change a label because they hadn't heard of something, not good practice by any standards. Plus he wouldn't replace the sensor with a libre cos I already put it on!

This is only a minor deviation in my experience, i've had far worse things back from a pharmacist! used vials, broken vials, used and broken insulin pens with needle still on etc

It is for this reason, a while back that I rang my doctors and insisted that I receive my disposable insulin pens in a full pack of 5 unopened. They started to split them for each months worth of prescription meaning I had no way of knowing if the pens had been returned from another customer.

That’s awful, if not downright dangerous.
Returned items whether used or not are supposed to be destroyed no re issued.

 

[Amity Island]

That’s awful, if not downright dangerous.
Returned items whether used or not are supposed to be destroyed no re issued.

It did make me feel a bit nervous to be honest, getting used insulin vials. I would of thought there would be some kind of standards when operating a pharmacy?

 

[Ljc]

It did make me feel a bit nervous to be honest, getting used insulin vials. I would of thought there would be some kind of standards when operating a pharmacy?

Their are, and that pharmacy is not following them .
Their should be a means of raising an official complaint, I will see what I can find out

 

[Ljc]

I found this, I hope it helps

Reporting concerns | General Pharmaceutical Council

We regulate pharmacists, pharmacy technicians and pharmacies in Great Britain. We work to assure and improve standards of care for people using pharmacy services. Our role is to protect patients and the public and give them assurance that they will receive safe and effective care when using...

www.pharmacyregulation.org

 

[Inamuddle]

I would record what you received ie photos, report and if possible find another pharmacist. I have always received my pens in a full sealed pack. If they were split i would amongst other things be worried if they had been stored correctly. This sounds very dangerous practise.

 

[Kaylz]

How unprofessional and disgusting, I certainly wouldn't still be using the pharmacy if it were me and for sure I'd be making an official complaint to the relevant party too! xx

 

[everydayupsanddowns]

I agree it doesn’t sound right at all, and needs to be reported..

How did you know the insulin vial was used - was the little tamper-proof cap missing? or was it that the box seal was broken.

I also can’t believe they thought issuing one thing as another thing was OK.

Potentially quite dangerous in other circumstances, “Oh I’d not heard of different ‘u’ insulins, so I gave you u500 instead of your usual u100.” 😱😱😱

 

[trophywench]

@everydayupsanddowns - that's precisely why in the days when we used animal insulins which came in ? (soluble) then 40u.ml or 80u.ml, the outer boxes were strictly colour coded. My porcine (Wellcome Foundation) 80u.ml boxes were shocking pink and fluorescent bright lime green. Not really what I wanted to see every morning opening the fridge to get it out to jab (and and get the bottle of milk out for that equally essential to life) first cuppa, but you could spot it at 100 paces.

 

[everydayupsanddowns]

I'm pretty sure my pharmacy would be horrified at the idea. Nothing that goes back to them is going out again. It all gets destroyed. They are very tight on their 'chain of custody' stuff for meds.

 

[Kaylz]

I'm in agreement with Mike, there's no way my chemist would do anything like the things you've mentioned, it's illegal for a start xx