Text messages

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Hightonel

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Relationship to Diabetes
Type 2
Hi all.
Looking for ideas.
Would a text message or an app reminding you when your diabetes checks were due be helpful?
I'm looking at introducing an idea to help you all living with diabetes to make life better.
Any thoughts welcomed.
Thank you.xx
 
Hightonel said:
Hi all.
Looking for ideas.
Would a text message or an app reminding you when your diabetes checks were due be helpful?
I'm looking at introducing an idea to help you all living with diabetes to make life better.
Any thoughts welcomed.
Thank you.xx
Click to expand...
My surgery also do this.
 
I already get texts from my Surgery for this and for other things too, like flu jabs or Covid boosters.
 
Look through the ideas in your previous thread:

forum.diabetes.org.uk

Improvement

Just wanted to pick your brains. If you could change one thing about the way we deliver diabetes care, what would it be? Xx
forum.diabetes.org.uk forum.diabetes.org.uk

Do you have diabetes? If so, then you might have your own ideas.
 
You are obviously re-visiting this from 6 months ago, did you make any progress?

One thing that occurred to me was people often don't know how the medications they have been prescribed actually work so information about that would help.9
 
No I didn't make any progress. Hence why I've reached out again. Thank you for your reply.
 
I ignored my surgery and they eventually phone me up to make an appointment (I refuse to spend 30 minutes on a telephone queue.)
 
Hightonel said:
Hi all.
Looking for ideas.
Would a text message or an app reminding you when your diabetes checks were due be helpful?
I'm looking at introducing an idea to help you all living with diabetes to make life better.
Any thoughts welcomed.
Thank you.xx
Click to expand...

You said you were a HCP. Does your GP surgery not already do texts? Wouldn’t it be more helpful to canvas other surgeries to see if they can share ideas? Or do you work elsewhere?
 
Hightonel said:
Hi all.
Looking for ideas.
Would a text message or an app reminding you when your diabetes checks were due be helpful?
I'm looking at introducing an idea to help you all living with diabetes to make life better.
Any thoughts welcomed.
Thank you.xx
Click to expand...
My surgery do this with a link with a few dates to chose from.
 
@Hightonel - it would be helpful if you could be more specific about what you are trying to achieve.
 
Docb said:
@Hightonel - it would be helpful if you could be more specific about what you are trying to achieve.
Click to expand...

And if they actually are a HCP because that earlier thread was a little confusing. Best practice for GP surgeries is readily available as is the access to diabetes reports/releases which you said you didn’t know about or couldn’t find.

Are you an app developer?
 
Yes I am a hcp. I am a practice nurse doing a post graduate course in diabetes. I am doing a module on service improvement. I wanted to get your perspectives on what diabetes care you currently receive I.e are you contacted by text for your annual reviews? Which evidently you all do. I was asking if there was anything you would like to see differently in your diabetes care you get in the gp surgery. I'm sorry I caused you all any confusion and that I have asked this before.
 
Something I'd like to see would be a specialist diabetes nurse or doctor when I go for my reviews, not a general nurse or as I had last week for my review an HCA who was unable to answer any questions I put to her.
.
 
Hightonel said:
are you contacted by text for your annual reviews? Which evidently you all do.
Click to expand...
Not in South West Wales. I’d like the service to be the same throughout the UK. I don’t have access to the NHS app for example - I still have to fight to get test results, and usually fail! 😳

Edit: turns out there is an app, but it just contains general info. I must investigate further!
 
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