Suffolk: Trial of NHS 111 leads to increase in ambulance calls

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A TRIAL of a new non-emergency healthcare service has led to a surge in the number of ambulances being called out, we can reveal.

The service, which can be accessed by dialling 111, is due to be officially unveiled in Suffolk in just over two week?s time, and is intended to allow members of the public to gain medical help fast when it is not a 999 emergency.

However, during what Suffolk NHS leaders described as a ?soft launch? of the free phone system, it was noticed that an increased number of patients were categorised as requiring ambulances.

Ambulance bosses have said they received more than 150 calls from the 111 line over last weekend.

http://www.eadt.co.uk/news/suffolk_trial_of_nhs_111_leads_to_increase_in_ambulance_calls_1_1856659
 
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