Smart Insulin Pen Errors

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Vicki222

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Relationship to Diabetes
Type 1
Hi I have been using smart pens for a few months now.
Does anyone else using these pens get a lot of error readings. I know I have injected correctly but I then doubt myself due to pen reading Error. I am not sure why this happens.These pens are meant to take the anxiety out of injecting but it seems I am more anxious when using the smart pens!
 
Vicki222 said:
Hi I have been using smart pens for a few months now.
Does anyone else using these pens get a lot of error readings. I know I have injected correctly but I then doubt myself due to pen reading Error. I am not sure why this happens.These pens are meant to take the anxiety out of injecting but it seems I am more anxious when using the smart pens!
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Are you using the Novopen Echo Plus? I’ve been using these for a few months, and have never had an error reading, I didn’t know it was possible, (goes off to read instruction book). Ah, it says, if the error message persists, contact the manufacturer to get a new pen, so maybe they aren’t working properly and that’s what you need to do.
 
Robin said:
Are you using the Novopen Echo Plus? I’ve been using these for a few months, and have never had an error reading, I didn’t know it was possible, (goes off to read instruction book).
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I use the Echo 6 for both long acting and quick acting insulin. I have been type 1 for 30+ years and for the past six months been using the Libre2 with these pens
 
Bruce Stephens said:
I've only seen one error. (The pen didn't record that dose, though it did record the time.)

I suggest if you're seeing lots that might indicate a faulty pen, so report it and see what they say?
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I thought maybe a fault but it happens on different pens randomly
 
I have been using a novopen 6 for a few months now and never had an error message in relation to the dosage and time injected but trying to scan the pen with the libre app can be a pain.
When I used the novopen 5 after a while it would stop showing and I was told this was the irreplaceable battery and so I had to get a new one, seems wasteful but hey we do live in a throw away society
 
Hooky93 said:
When I used the novopen 5 after a while it would stop showing and I was told this was the irreplaceable battery and so I had to get a new one, seems wasteful but hey we do live in a throw away society
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I think they want to make them reasonably safe against moisture, and the ~5 year lifetime is likely a good lifetime for the physical mechanism (the pens won't last forever even ignoring the battery). Not to mention I imagine they anticipate a Novopen 7 and Novopen Echo Plus Plus (or something) which they'd like to sell.
 
Bruce Stephens said:
I think they want to make them reasonably safe against moisture, and the ~5 year lifetime is likely a good lifetime for the physical mechanism (the pens won't last forever even ignoring the battery). Not to mention I imagine they anticipate a Novopen 7 and Novopen Echo Plus Plus (or something) which they'd like to sell.
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Yeah very true I don't think I've ever had a pen that's lasted the full 5 years maybe I'm a bit too hard on them
 
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