• Please Remember: Members are only permitted to share their own experiences. Members are not qualified to give medical advice. Additionally, everyone manages their health differently. Please be respectful of other people's opinions about their own diabetes management.
  • We seem to be having technical difficulties with new user accounts. If you are trying to register please check your Spam or Junk folder for your confirmation email. If you still haven't received a confirmation email, please reach out to our support inbox: support.forum@diabetes.org.uk

Sinocure testing kit.

Status
This thread is now closed. Please contact Anna DUK, Ieva DUK or everydayupsanddowns if you would like it re-opened.
S

Suemor

Member
Relationship to Diabetes
At risk of diabetes
Advised by diabetic nurse, I have not used kit I’d bought in early September for 4 weeks. Tried it again today. Past readings could be brought up, but it would either present blank screen or Error 3. I’ve tried contacting firm but am getting nowhere. New batteries were put in, btw, in case that was the problem
 
Sorry i can’t help but thought I would give your post a bump up .
 
Sorry I don't know the meter and they seem to be a Chinese company, there is a Live Chat option available on their website when I looked just now but you'll have to know exactly what model of the meter you are using before contacting them as there are a few models xx
 
Suemor said:
Advised by diabetic nurse, I have not used kit I’d bought in early September for 4 weeks. Tried it again today. Past readings could be brought up, but it would either present blank screen or Error 3. I’ve tried contacting firm but am getting nowhere. New batteries were put in, btw, in case that was the problem
Click to expand...
Did it not come with an instruction manual, every meter i have had has come with one, they usally have an error code page or pages!
 
Kaylz said:
Sorry I don't know the meter and they seem to be a Chinese company, there is a Live Chat option available on their website when I looked just now but you'll have to know exactly what model of the meter you are using before contacting them as there are a few models xx
Click to expand...
I’ve tried live chat but got nowhere. Amazon has sent replacement, thankfully. Thanks for your post
 
I have not used this monitor but all the monitors I have used have had phone helplines., and when I having rung the helplines have always bee helpful.
 
You might do better replacing it with one of the ones recommended by members on this forum both of which are known to be pretty reliable plus the strips are about the cheapest you can purchase direct - BUT you can only buy either of them online, not over the counter at a pharmacy.
 
Status
This thread is now closed. Please contact Anna DUK, Ieva DUK or everydayupsanddowns if you would like it re-opened.
Back
Top