Simple measures 'cut NHS missed appointments'

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Northerner

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Measures as simple as getting patients to write down the time of their doctor's appointment themselves can cut non-attendance rates, a study suggests.

Patients who fail to attend NHS appointments cost the NHS about ?700m a year, with up to six million appointment slots wasted annually.

But the Journal of the Royal Society of Medicine research found practices could cut this by almost a third.

Non-attendance is a major issue for the NHS, increasing waits and costs.

Studies have also shown that the missed appointments (called DNAs after Did Not Attend) can increase inappropriate and unnecessary A&E attendance.

While there can be many reasons for patients failing to attend appointments - including feeling better, transportation problems or being unable to get through to the surgery to cancel - the most common reason is that they simply forget.

http://www.bbc.co.uk/news/health-17298612
 
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