Northerner
Admin (Retired)
- Relationship to Diabetes
- Type 1
There were seven "potentially serious" incidents when the new NHS 111 urgent care helpline was launched, the NHS has confirmed.
One case involved a patient in the West Midlands who died unexpectedly, all the cases are being reviewed.
Earlier the board of NHS England warned organisations running 111 that they must deliver good care - or face financial penalties or lose contracts.
There have been reports of calls going unanswered and poor advice being given.
http://www.bbc.co.uk/news/health-22401585
One case involved a patient in the West Midlands who died unexpectedly, all the cases are being reviewed.
Earlier the board of NHS England warned organisations running 111 that they must deliver good care - or face financial penalties or lose contracts.
There have been reports of calls going unanswered and poor advice being given.
http://www.bbc.co.uk/news/health-22401585