Roll-out of new NHS hotline is delayed indefinitely in Cornwall

[Northerner]

A new NHS hotline designed to take the pressure off stretched 999 services has been delayed indefinitely in Cornwall and will not be rolled out in Devon until the autumn.
The 111 number, which will replace the NHS Direct helpline, was due to have swung into action at the end of last month.
However, in the light of a wave of national controversy, health commissioners in the Westcountry have now confirmed a lengthy delay before it is implemented.
Andrew Abbott, NHS Kernow's director of operations, said the service would only get the green light in the Duchy when it was ready.

http://www.thisiscornwall.co.uk/Rol...indefinitely/story-19224796-detail/story.html

 

[pav]

Don't think its working to well in my area either, as when you call them the phone goes through to the normal out of hours doctors service. On occasions just had waiting for operator (type) message, then had to dig up the out of hours doctors number, as when calling the normal doctors number it should divert but when it messes up just get the wait for operator and you wait and wait.

 

[Pumper_Sue]

They sure as heck wouldn't want to role that out during the holiday season 😱