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Repeat Prescriptions

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Einstein

Well-Known Member
Relationship to Diabetes
Type 1
Is it just me that finds the repeat dispensing prescription service introduced a few years ago carrying a number of flaws and areas for improvement? Perhaps its been improved in your area as a trial? Do tell!

First, the repeat dispensing service is great for those of us who have the same(ish) items every month, rather than needing to order repeats from the GP each month, the GP raises and signs six (perhaps more) months worth of prescriptions, which we take to our preferred pharmacy. They hold these copies and each month we go in and collect the items that have been prescribed. Six months down the line we spend 10 minutes with our GP and walk out with another rain forest of prescriptions for the next six months. Its great, especially when you're busy, work away from where you live, I have also found it to be good as I have gradually become unable to use the phone over the past 19 months, so no longer need to struggle to make appointments or phone in prescription requests.

Some may find the fact you're tied to one phramacy a problem, I prefer to stay in one place, everything is visible, they know you and you don't need to keep showing your pre-payment card.

I think part of the problem may rest with the fact that some drugs are issued in different multiples, e.g for 28 days or 30 days, insulin, well, it depends how much you consume of both types, needles are supplied in boxes of 100, while lancets are in boxes I recall of 200. Test strips, well they're on their own.

Perhaps its the amount of 'preventative' medication that diabetics are prescribed or the self management that leads to the variation in drug supplies.

Personally, I have one shelf of my fridge dedicated to insulin, tablets and eye drops of all types, then the top of the fridge (its tall) is used to store test strips, needles, sharps bins and lancets. After a few months I am often going one of two ways with insulin and sharps bins specifically, either swimming in the stuff or realising I've just used the last cartridge and oh, there isn't another one left - yes, with insulin there is always a pack of both types elsewhere in the fridge, I've been caught by that one before, I also know there is always a pack of NovaRapid at the office if I really get stuck. And some say I don't learn from experience!!

My pharmacy (Boots, and they are fantastic) always build up my order somewhere around the 13th of the month, let me know when I'm at month 5 so I can order another batch and it works well, except the inflexability in ordering or changing the prescription, sure I can open the big carrier bag and hand back bits I don't need that month, but there are usually a good number of people behind me in the queue who have other places to be. And yes, plank here has handed back stuff only to get home and realise, it was the wrong thing, it was 'that' I'd run out of!

So, I find there is usually a surplus of a few things. My GP and I have somewhere along got close to cracking the fine art of the repeat dispensing prescription order forms by clubbing together on different pages items that sometimes are needed once every two months, and on other pages perhaps every 6 weeks, but better have them every month and then tablets which are every month.

All seems to me to be a very convoluted way of doing a simple task.

Surely an authorisation from my GP to the pharmacy stating I am over the next six months entitled to up to six packs of NovaRapid, nine packs of Levemir, 9 boxes of needles etc with my then being able to order online directly from the pharmacy what I need is a more efficient way of handling regular prescriptions?

The cost of implementing such a system must surely be regained very quickly by the savings in the movement of paperwork, nevermind the wasted drugs that are thrown away every day, week and month by those of us who'd prefer to have exactly what we need and a little in reserve rather than running a stock management system of surplus drugs from the NHS.

The other option, although space becomes an issue is to work out how many packets of needles, lancets, insulin and tablets I am likely to need in six months and to take the whole lot in one batch - need to be careful which car I take as one isn't too good for big shops, then of course is that magical moment where your GP or diabetologist decide you need a change of medication and you're stocked up for the winter and now need to drop 5 months supply in the bin (or otherwise).

Perhaps this should have been under 'rants', it just frustrates me that this system, which on the whole works quite well hasn't been further refined and developed more with users and economy in mind.

David
 
Because of my working hours and family commitments, and the location of my GP (a 10 minute wal because he is between bus stops) I find repeat prescriptions an immense pain in the gluteous maximus! I wish there was an easier way too.
 
Hi David,

I wish there was an easier way to do repeat prescriptions. Down with my GP here in Eastbourne it took me two attempts to get my repeat changed to different test strips. OK, my GP is new but if that had been my last GP it would only have needed one attempt. Standards have dropped I feel.
My local Boots is normally quite good about things but there are times that I have to make a second trip in to pick up what they had to order the previous day. I must say they are getting better at it though.

Tom H
 
reducing space taken by insulin in fridge and other supplies

I collect 4 or 8 boxes of insulin when I need it - approx every 6 or more months. Each box contains 5 x 3ml cartridges. When I bring them home, I reduce the volume taken, by removing cartridges from cardboard boxes, retaining 1 leaflet for each type of insulin. I separate the cartridge packets from each other, then pack them tightly into a couple of small plastic boxes or tubs, which then occupy only a small section at the back of 1 of the veg boxes at the bottom of our fridge. Each time I take a cartridge, I make sure I take 1 with the shortest time until expiry date - date is stamped on each cartridge. So, after a few minutes work, my supplies certainly don't take up a whole shelf - particularly importan when living in a shared house eg as a student or with lodgers.

Similarly, lancets and pen needles take up a lot of space - but much less if you ditch the box, put the items in a zip lock plastic bag, with the torn off box tab with the batch number and expiry date.
 
I don't have any problems, probably helped by the fact that I walk past the surgery and pharmacy on my way to work. My repeat list contains all the items I may need and when I need to order I just email the surgery with a list which I can then collect and drop off at the pharmacy on my way to work and collect on my way home. The pharmacy does offer a collection service but I don't use it as it's no bother for me. The gp prescribes three boxes of each insulin at a time and four boxes of test strips (200 strips) so I don't need to do it too often.
 
My surgery offers a phone in service/prescriptions on line/drop in at the pharmacy or surgery with repeat request.

We just tick the box on the repeat form for the itemes required and pick up 48 hrs later from the chemist nominated.
This cuts out waste. A repeat will not be issued if it is within 2 wks of the due date so no stock pileing/wasted prescriptions.
 
I would love to be able to do prescriptions 6-monthly and not have to see my GP eevry two minutes. Currently my GP only allows me enough strips for a couple of weeks - but they let me order as frequently as I like though so it seems stupid that they won't let me alter the amount of strips I get each time. It is a real pain having to race back from work to get to the GP before 6.30 and then to the chemist. Before I moved to London I had a great system where I rang the chemist to order things, and the GP was not involved at all. The GP is a pain in the backside with their incredibly restrictive opening hours and their demands that I attend review appointments, in case maybe I have been cured somehow and not told them. Oh, and the items like needles or ketone strips which I don't order as often tend to get taken off the repeat so I have to go for yet another pointless GP appointment to get them added back on again. To me GP = Generally Pointless. I wish they would leave my care to the specialists and my drugs to the chemist. They have no idea about either of them.
 
I'd like to take advantage of a repeat prescription service, but since diagnosis there have been so many changes to my medication requirements I fear that I would never get what I need. When I first saw my GP after diagnosis he thought he was being clever by precribing 56 of each kind of pill. This means that the pharmacist has to open the clopidogrel packet and cut off four of the tablets in order to give me the right number. Other drugs required similar manual intervention - a huge waste of time, and totally unnecessary as I already had some drugs issued by the hospital, so I have always had more of some than others! I keep forgetting to tell the GP - must remember next time!

It would be much better if I could do it online - I currently have to go to the surgery and hand in my requirements then wait two days for a further trip to pick up the completed prescription.
 
Hi Caroline,

the whole benfit of the repeat dispensing system is that you don't need to go to your GP every month for repeat prescriptions.

So long as your medication is pretty constant you book one appointment with your GP, go through all your prescription items, as I said earlier, worth grouping them together, tablets that last a month, test strips and the likes, insulin which perhaps lasts six weeks.

Then he prints them all out, sign them, you take the wad of paper to the chemist, they keep them all, and my local Boots on a given day each month (think its the 13th) build up my prescription - all in one bag, insulin in the fridge. I walk in, sign on the dotted lines and walk out.

No waiting, not going back and forth and 98 times out of 100 everything is in stock, waiting for me the first time.

Works great, however, I do recall the south west was a trial area when this started, that was a couple of years ago.

Worth asking though, because it's got to make life easier for your surgery, the pharmacy and most importantly you.

David
 
My surgery has an online service where I enter the items I require, then pick them up at a nominated chemist.
Works well for me except that I work in the middle of nowhere, so have to pick everything up on a Saturday.
 
Because of my working hours and family commitments, and the location of my GP (a 10 minute wal because he is between bus stops) I find repeat prescriptions an immense pain in the gluteous maximus! I wish there was an easier way too.

Sorry but I did have to laugh at the 10 minute walk.:D
Down here in the SW it is a 7 mile hike to a chemist or Doctors surgery.
So you are talking about a 14 mile round trip to pick up prescriptions.
 
Glad it isn't just me that's had problems with this. The first pharmacy trip is OK as you get everything you need. But then of course the insulin last longer than the test strips so everything runs out at different times so I can be in the pharmacy 2-3 times in a week or 10 days and then not back there for another 2-3 weeks.

And it doesn't help when the surgery screw up my repeat prescriptions so I get issued with the wrong stuff and since I only go to the pharmacy when I'm about to run out of stuff, it doesn't help if I've been given the wrong stuff because the surgery cocked up. So the wonderful pharmacy staff have to ring the surgery up for permission to issue me with the right stuff without a prescription for it.
 
my gp does repeat prescriptions but it is nothing like for 6 months!!! i get my items on a monthly basis.
 
I have only once or twice been given pot dated prescriptions but it was only for stuff I used regularly.
I now order either online or through my local cheimist that pick my scripts up for me.
 
I am able to request repeat prescription online. Ready to collect at pharmacy within 48 hours, works well. Surgery policy is only to allow 28 days for tablets but insulin, test strips and needles all as required and more than a months supply of each. Think I am fortunate.
 
Surgery has dedicated repeat script line. Pharmacy collects from surgery and stuff is ready within 2 working days.
Normally 52 days supply except one item which has to be max 1 month at a time.
With the exception of the last item, the medication can be delivered by postie the next day at a massive fee of 10p
Surgery also runs a telephone consultation service and any changes can be discussed with medic.
 
I live in a small city in eastern England, where my GP practice allows patients to leave a repeat prescription form (with the required items ticked - so I don't have to have the same combination each time) at the surgery - either placing it in a box in the reception area, or, as I've done many times, dropped through their letter box when surgery is closed. There is a choice of collecting prescription yourself, using nearest pharmacy (which I won't do, after the only time I did, one of the pharmacy staff ticked the wrong box, saying I was on income support, not medically exempt, so the NHS fraud service wrote to me some months later) or leaving a stamped addresses envelope (which is what I do). Then I check the prescription before taking it to pharmacy, and collect items next day from pharmacy - much better than returning 15 mins later to find they don't have all items and I'll have to return a second time anyway. Fortunately, due to my low level of usage of items and generous allocation of insulin by GP, 20 cartridges of either type of insulin lasts over 6 months, 200 blood strips lasts around 2 months, and I'm still using a box of 100 needles I got 2 years ago, plus boxes of lancets from a few years back, when they prescribed 7 boxes for a 3.5 month expedition! If I ever need anything extra, I find that a polite note for exactly what type of pen (I get a new one for each type of insulin every few years) or extra like clotrimazole for athletes foot (a tube every year or so - last time I needed it after very wet feet for the Original Mountain Marathon weekend - the Lake District race that made national news in Oct 08, so I explained the specific problem).

See my earlier post about reducing sapce taken by insulin in the fridge.
 
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