Renewal of membership on-line

[Hugh.lodge]

My membership is due for renewal, how do I do this on-line? It seems stupid in this day and age not to be able to do this easily. Also most that have online renewal and donation have a tick box for gift aid payments. Is it so difficult?

 

[grovesy]

Sorry can't help mine is done by Direct Debit.

 

[Inka]

My membership is due for renewal, how do I do this on-line? It seems stupid in this day and age not to be able to do this easily. Also most that have online renewal and donation have a tick box for gift aid payments. Is it so difficult?

Do you have your membership number? Don’t write it here - I’m just asking. Did you get a renewal letter?

Tagging @Josh DUK and @everydayupsanddowns but you might have to wait till after the break for a reply.

 

[everydayupsanddowns]

Sorry to hear you are having a frustrating time with your renewal @Hugh.lodge

It might be easiest to email helpline@diabetes.org.uk or perhaps call the helpline on 0345 123 2399 (work days 9-6) whose supporter care team will be able to help you.

 

[Josh DUK]

My membership is due for renewal, how do I do this on-line? It seems stupid in this day and age not to be able to do this easily. Also most that have online renewal and donation have a tick box for gift aid payments. Is it so difficult?

Hello @Hugh.lodge ,

If you would like help with your membership, please private message me and we can take the next steps or contact the helpline at helpline@diabetes.org.uk. Feel free to give us a call as @everydayupsanddowns as listed above.

 

[Yorkey]

Hi have just tried to renew my membership and found out you cannot renew online at the moment. Hope this helps.