Referral scheme rejects one in three GP referrals

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Northerner

Admin (Retired)
Relationship to Diabetes
Type 1
Figures obtained under Freedom of Information rules show 35% of 5,548 GP referrals received by a referral management centre commissioned by NHS Vale of York CCG in 2013/14 were returned to practices.

The Referral Support Service sent back 14.4% of referrals because they lacked certain information or attachments, while in 12.5% of cases GPs were told to treat the patient in primary care instead.

The finding emerged as part of a wider GP investigation into the rise of referral management centres under CCGs. This found errors by these centres have delayed care and breached confidentiality in the past year, although no such errors were made by the Referral Support Service in NHS Vale of York CCG.

http://www.gponline.com/exclusive-referral-scheme-rejects-one-three-gp-referrals/article/1299906

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