Northerner
Admin (Retired)
- Relationship to Diabetes
- Type 1
Serco, the leading private contractor of government services, fiddled its data when reporting to the NHS on targets it had failed to meet, according to the National Audit Office (NAO).
The independent watchdog's investigation into Serco's out-of-hours GP service in Cornwall, published on Thursday, comes after the Guardian revealed last May that whistleblowers had concerns that the privatised service was regularly so short-staffed as to be unsafe and that its performance data was being manipulated.
Following those reports, the chair of the parliamentary public accounts committee, Margaret Hodge, asked the NAO to investigate. It found that Serco had regularly had insufficient staff to fill all clinical shifts.
http://www.guardian.co.uk/society/2013/mar/07/private-contractor-data-nhs-watchdog
The independent watchdog's investigation into Serco's out-of-hours GP service in Cornwall, published on Thursday, comes after the Guardian revealed last May that whistleblowers had concerns that the privatised service was regularly so short-staffed as to be unsafe and that its performance data was being manipulated.
Following those reports, the chair of the parliamentary public accounts committee, Margaret Hodge, asked the NAO to investigate. It found that Serco had regularly had insufficient staff to fill all clinical shifts.
http://www.guardian.co.uk/society/2013/mar/07/private-contractor-data-nhs-watchdog