In my experience, the quality of service in a pharmacy is down to the staff that work there rather than the company that owns them.
My nearest is a Well pharmacy. They had a wonderful pharmacist and service was amazing. For example, when he didn't have my insulin in stock, HE phoned around the local (competitor) pharmacists to find some. Sadly, he left during covid and the service is nowhere near as good now.
Previously, I used to go to the large Boots in town. Service was "meh" apart from one pharmacist who realised she walked past my house on the way to and from work so offered to drop my prescription off on the way past. The other Boots in town has made it clear customers are just a nuisance.