Northerner
Admin (Retired)
- Relationship to Diabetes
- Type 1
The NHS doesn't always encourage sharing information across the tiers ? but it is essential to improving patient safety.
There is a common theme running through recent reports into patient safety in the NHS: the failure of organisations to pick up and act upon concerns emanating from the front line.
Francis, Berwick, Keogh et al quite rightly identify that breaks in the information chain between day-to-day clinical practice and management structures have led to sub-standard services. However, they don't explore why these breakages happen ? or what we can do not just to prevent them, but to actually improve the flow of information.
This is partly because the NHS still doesn't properly understand and appreciate the knowledge-brokering power of what our research describes as "hybrid middle managers".
http://www.theguardian.com/healthca...dle-management-information-sharing-ward-board
There is a common theme running through recent reports into patient safety in the NHS: the failure of organisations to pick up and act upon concerns emanating from the front line.
Francis, Berwick, Keogh et al quite rightly identify that breaks in the information chain between day-to-day clinical practice and management structures have led to sub-standard services. However, they don't explore why these breakages happen ? or what we can do not just to prevent them, but to actually improve the flow of information.
This is partly because the NHS still doesn't properly understand and appreciate the knowledge-brokering power of what our research describes as "hybrid middle managers".
http://www.theguardian.com/healthca...dle-management-information-sharing-ward-board