Patient demand is driving GPs into the ground

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Northerner

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?Cyberchondriacs? and other ?worried well? patients must learn to use the GP properly, writes Dr Fiona Cornish, as pressure from their needs is leaving genuinely needy patients out in the cold

We read headlines of about reaching the ?crisis point? in general practice every day, with GPs on their knees and burning out through impossible workload. The components of the crisis are now well known: increasing patient demand, inadequate funding to provide all the interventions and drugs available, and an aging population. As GPs we can?t magically increase the economic wellbeing of the country, and therefore NHS funding - and we are partly to blame for keeping patients alive for so long. But can we exert any influence over patient demand?

Ironically, Aneurin Bevan predicted at the start of the NHS that the demand for healthcare would decrease as people became healthier. In fact, the opposite is true. As GPs, we generally like to keep patients happy and to be liked, but there is a limit to our goodwill.

http://www.pulsetoday.co.uk/views/o...into-the-ground/20003523.article#.Ud1bCPm2aSp

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Increasing numbers of GPs get the practice nurses to triage the patients by telephone before appointments are booked, and have nurse-led minor illness clinics. That leaves the doctors free to see the people who really are sick. I wonder how many of the overworked GPs surveyed for this report have tried that approach?
 
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