Evening everyone,hope you’re all well.
This is probably a really silly question but I’m hoping someone will know the answer.
lve just been put onto the nova pen 6 after being on pre-filled tresiba.
I’ve got the pen prepared no problem with cartridges etc, the issue I’m having is connecting it to my iPhone and libre view app. The phone and app are compatible. I’ve gone through the instructions; insulin pen,connect,get started,nova pen 6……. It’s the next bit of scanning what’s not working,it says to scan the pen at the top of the phone but nothing’s happening!!
Do I have to have injected insulin before it works? Hope someone can help.
Judy
This is probably a really silly question but I’m hoping someone will know the answer.
lve just been put onto the nova pen 6 after being on pre-filled tresiba.
I’ve got the pen prepared no problem with cartridges etc, the issue I’m having is connecting it to my iPhone and libre view app. The phone and app are compatible. I’ve gone through the instructions; insulin pen,connect,get started,nova pen 6……. It’s the next bit of scanning what’s not working,it says to scan the pen at the top of the phone but nothing’s happening!!
Do I have to have injected insulin before it works? Hope someone can help.
Judy