NHS test and trace hit by delays and Covid home test failures (England)

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England’s test-and-trace system has been hit with fresh problems as there were delays in contacting nearly 2,000 people infected with coronavirus, and one in seven home tests failed to produce a result.

An unexplained “temporary infrastructure issue” meant nearly 3,000 more people than usual were transferred to the contact-tracing system after testing positive for Covid-19 in the week ending 19 August.

Two-thirds of these people had been tested days or weeks earlier, meaning there was a delay in reaching them and their close contacts when they should have been self-isolating.

The proportion of home tests kits failing to produce a result that week rose sharply, from 4% to 15% of the total, equating to more than 18,000 tests.


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