Northerner
Admin (Retired)
- Relationship to Diabetes
- Type 1
NHS England is investigating whether any patients have been harmed by an administrative mix-up.
Some 500,000 documents containing medical information, including cancer test results, were mistakenly put in storage rather than being sent to the GP or filed in the patients' records.
An investigation is under way, focusing on the estimated 2,500 patients who may have been adversely affected and need further medical checks.
So far, no harm has been reported.
The error occurred when a mail redirection company hired by the NHS failed to pass on documents that had either been incorrectly addressed or needed re-routing because the patient had moved to a new GP surgery.
The company, NHS Shared Business Services, has expressed regret for the failings, which occurred between 2011 and 2016 in the East Midlands, the South West and north-east London.
http://www.bbc.co.uk/news/health-39101489
Some 500,000 documents containing medical information, including cancer test results, were mistakenly put in storage rather than being sent to the GP or filed in the patients' records.
An investigation is under way, focusing on the estimated 2,500 patients who may have been adversely affected and need further medical checks.
So far, no harm has been reported.
The error occurred when a mail redirection company hired by the NHS failed to pass on documents that had either been incorrectly addressed or needed re-routing because the patient had moved to a new GP surgery.
The company, NHS Shared Business Services, has expressed regret for the failings, which occurred between 2011 and 2016 in the East Midlands, the South West and north-east London.
http://www.bbc.co.uk/news/health-39101489
