Northerner
Admin (Retired)
- Relationship to Diabetes
- Type 1
A health watchdog has criticised the NHS for failing to learn from its mistakes, days after a damning report into the death of a man with diabetes who suffered poor care at a hospital where staff appeared to have deliberately tried to cover up failings.
Dame Julie Mellor, the parliamentary and health service ombudsman for England, told the Financial Times the NHS and other public service providers should act "more like John Lewis and Marks & Spencer" in learning from complaints.
http://www.guardian.co.uk/society/2...wales-criticised-diabetes-death?newsfeed=true
Dame Julie Mellor, the parliamentary and health service ombudsman for England, told the Financial Times the NHS and other public service providers should act "more like John Lewis and Marks & Spencer" in learning from complaints.
http://www.guardian.co.uk/society/2...wales-criticised-diabetes-death?newsfeed=true