Northerner
Admin (Retired)
- Relationship to Diabetes
- Type 1
Hm I totally agreed with you lou untill I read this:
"Last year NHS Direct cost ?123m to run but it actually SAVED the NHS ?213m"
So unless the 111 scheme will save even more money I think we should keep NHS Direct!
Oh well im in the minority i have used them 3 times once to do with my son and twice to do with my diabetes , last occasions was when i had a funny turn in feb and within 10 minutes i had 2 paramedics by my side, and the occasion with my son within 15 minutes my doctor was at my door and it was 7 o clock at night so i am sad to hear there axing NHS direct and hope this 111 service can live upto it.
I will never change my mind! Im too long in the tooth working in A&E to ever understand the rational of some of their decisions. Ive seen some appauling referrals and misuse of ambulance and emergency services by NHS Direct- the service that should know better. Of course there will be examples of good service, but unfortunatly the repeatedly BAD examples are the ones that stick in my mind but that is seeing it from the other side. I know it does provide a reasurring service to some (just not me! 😉)
Pleased to hear they assisted you well Steff 🙂