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Admin (Retired)
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The NHS Covid-19 contact-tracing app does not work for hundreds of thousands of people in England and Wales whose phones are set to unsupported languages, including French, Spanish and Portuguese.
As well as English and Welsh, the app is localised into 10 other languages, including Bengali, Simplified Chinese, Urdu and Polish. Speakers of those languages can use the app in their own language.
But for those who have their phone set to an unsupported language, the app fails to display any text at all – not even falling back to English. Instead, the app displays completely blank screens.
The official support page for the app offers no advice other than telling users to switch their phone to a supported language – even though that then means that every other app they use may be in a language they speak poorly or not at all.
www.theguardian.com
Probably a Brexit thing 🙄
As well as English and Welsh, the app is localised into 10 other languages, including Bengali, Simplified Chinese, Urdu and Polish. Speakers of those languages can use the app in their own language.
But for those who have their phone set to an unsupported language, the app fails to display any text at all – not even falling back to English. Instead, the app displays completely blank screens.
The official support page for the app offers no advice other than telling users to switch their phone to a supported language – even though that then means that every other app they use may be in a language they speak poorly or not at all.
NHS Covid app does not work for phones set to French and Spanish
Users with devices in unsupported languages, also including Portuguese and Italian, just see a blank screen
www.theguardian.com
Probably a Brexit thing 🙄
