Northerner
Admin (Retired)
- Relationship to Diabetes
- Type 1
A government-backed review into how the NHS in England handles complaints is set to publish its conclusions later.
It was led by Labour MP Ann Clwyd, who broke down in a BBC interview last December while describing the poor care her late husband had received.
She was sent more than 2,000 letters and emails from people describing similar complaints during the process.
The report comes as the health ombudsman calls for a 24-hour advice service for unhappy patients.
http://www.bbc.co.uk/news/health-24669382
It was led by Labour MP Ann Clwyd, who broke down in a BBC interview last December while describing the poor care her late husband had received.
She was sent more than 2,000 letters and emails from people describing similar complaints during the process.
The report comes as the health ombudsman calls for a 24-hour advice service for unhappy patients.
http://www.bbc.co.uk/news/health-24669382