NHS and care services patients told to fight for their rights

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Northerner

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NHS and care services patients need to become more demanding and fight for their rights, a new watchdog body says.

Healthwatch England, which heads up a network of 152 local patient bodies, urged the public to become "savvy consumers" rather than "grateful patients".

To help, the watchdog set out eight core rights for patients.

It comes after polling indicated half of people who experienced poor care did not report it.

The survey of more than 2,000 people found one in five had experienced poor care - but of those, 54% had not complained.

http://www.bbc.co.uk/news/health-24442895

Something many of us already know!
 
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