Northerner
Admin (Retired)
- Relationship to Diabetes
- Type 1
SCOTLAND?S out-of-hours health advice line NHS 24 has been urged to change how it deals with patients who are suffering from bleeding when they call.
Retired public health consultant Dr John Womersley has spent several months trying to get NHS 24 to rethink its protocols following the case of a patient who was told she would have to wait an hour and a half for a return call from a doctor after she started suffering bleeding following cervical surgery.
NHS 24 said its protocols were constantly under review and advice was based on the symptoms reported by the patient. Dr Womersley, who was a doctor in Glasgow for almost 30 years, contacted NHS 24 after he became aware of the patient, who called with concerns after bleeding heavily.
http://www.scotsman.com/news/health/nhs-24-urged-to-change-bleeding-patient-protocol-1-2830864
Retired public health consultant Dr John Womersley has spent several months trying to get NHS 24 to rethink its protocols following the case of a patient who was told she would have to wait an hour and a half for a return call from a doctor after she started suffering bleeding following cervical surgery.
NHS 24 said its protocols were constantly under review and advice was based on the symptoms reported by the patient. Dr Womersley, who was a doctor in Glasgow for almost 30 years, contacted NHS 24 after he became aware of the patient, who called with concerns after bleeding heavily.
http://www.scotsman.com/news/health/nhs-24-urged-to-change-bleeding-patient-protocol-1-2830864