Northerner
Admin (Retired)
- Relationship to Diabetes
- Type 1
NHS healthcare professionals who are directing analytics projects and programmes, as well as IT managers in the NHS, cannot help but be engaged in arguments over how far it is desirable to use software algorithms in work previously carried out by people.
Such decision-support software is also deployed in sectors other than healthcare, but its merits and demerits are more sensitive in that sector.
In February 2015, the British Medical Association (BMA) complained that England’s 111 telephone advice service, which was launched in March 2013 and relies mainly on staff using decision-support software, was referring too many callers to GPs and to hospital accident and emergency departments.
http://www.computerweekly.com/feature/NHS-111-shows-how-medical-diagnosis-can-be-computerised
Such decision-support software is also deployed in sectors other than healthcare, but its merits and demerits are more sensitive in that sector.
In February 2015, the British Medical Association (BMA) complained that England’s 111 telephone advice service, which was launched in March 2013 and relies mainly on staff using decision-support software, was referring too many callers to GPs and to hospital accident and emergency departments.
http://www.computerweekly.com/feature/NHS-111-shows-how-medical-diagnosis-can-be-computerised
