Northerner
Admin (Retired)
- Relationship to Diabetes
- Type 1
There are signs the NHS non-emergency helpline is getting better after the bank holiday weekend passed by without major problems, NHS England says.
The 111 service has been beset by problems recently with reports of patients struggling to get through.
Some areas even suspended their lines after they failed to cope with demand.
But chief nursing officer Jane Cummings said more than 100,000 rang for help over the weekend and the early signs suggested improvements had been made.
She said the "vast majority" were dealt with properly after providers had taken on more call handlers in the lead-up to the weekend.
http://www.bbc.co.uk/news/health-22435090
The 111 service has been beset by problems recently with reports of patients struggling to get through.
Some areas even suspended their lines after they failed to cope with demand.
But chief nursing officer Jane Cummings said more than 100,000 rang for help over the weekend and the early signs suggested improvements had been made.
She said the "vast majority" were dealt with properly after providers had taken on more call handlers in the lead-up to the weekend.
http://www.bbc.co.uk/news/health-22435090